Privacy Policy

About our privacy policy

Rozemarijn Naturalcare values your privacy. Therefore, we only process data that we need for (improving) our services and handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes. This privacy policy applies to the use of the website and the services provided by Rozemarijn Naturalcare.

The effective date for the validity of these terms is 20/04/2022. The validity of all previous versions expires upon publication of a new version. This privacy policy describes what data about you is collected by us, what this data is used for, and with whom and under what conditions this data may be shared with third parties. We also explain how we store your data, how we protect your data against misuse, and what rights you have regarding the personal data you have provided to us.

If you have any questions about our privacy policy, please contact our privacy officer. You can find the contact details at the end of this privacy policy.

---

About data processing

Below you can read how we process your data, where we store it (or have it stored), which security techniques we use, and who has access to the data.

Webhosting

One.com
We use web hosting and email services from One.com. One.com processes personal data on our behalf and does not use your data for its own purposes. However, this party may collect metadata about the use of the services. This is not personal data. One.com has taken appropriate technical and organizational measures to prevent the loss and unauthorized use of your personal data. One.com is bound by a confidentiality agreement.

Email and mailing lists

MailChimp
We send our email newsletters with MailChimp. MailChimp will never use your name and email address for its own purposes. At the bottom of every email sent automatically via our website, you will find an 'unsubscribe' link. You will then no longer receive our newsletter. Your personal data is securely stored by MailChimp. MailChimp uses cookies and other internet technologies that provide insight into whether emails are opened and read. MailChimp reserves the right to use your data to further improve its services and to share information with third parties in that context.

One.com
For our regular business email traffic, we use the services of One.com. One.com has taken appropriate technical and organizational measures to prevent misuse, loss, and corruption of your and our data as much as possible. One.com does not have access to our mailbox, and we treat all our email traffic confidentially.

Payment processors

Mollie
We use Mollie to process payments in our webshop. Mollie processes your name, address, place of residence, and payment details such as your bank account or credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data and reserves the right to use your data to further improve its services.

Reviews

Google Reviews
We collect reviews via Google Reviews. If you leave a review, you are required to provide a name and email address and/or log in. Google Reviews shares this data with us so that we can link the review to your order. In some cases, Google Reviews may contact you to elaborate on your review.

Shipping and logistics

PostNL, DHL & DPD
We use PostNL, DHL, and DPD for the delivery of your order. It is necessary for us to share your name, address, and place of residence details with these parties. They use this data solely for the purpose of carrying out the delivery. If they engage subcontractors, your data will also be shared with them.

---

General purpose of processing

We use your data solely for the purpose of our services and do not share it with third parties for commercial purposes. Data automatically collected via our website (such as IP address, browser, and operating system) is used to improve our services.

Cooperation in tax and criminal investigations
In some cases, Rozemarijn Naturalcare may be legally obliged to share your data with the government in connection with tax or criminal investigations.

Retention periods
We retain your data for as long as you are a customer with us. As soon as you indicate that you no longer wish to use our services, we will delete your data, except where legal retention periods apply.

---

Your rights

According to Dutch and European law, you have various rights regarding your personal data:

• Right of access: You can inspect your personal data.
• Right to rectification: You can have incorrect data corrected.
• Right to restriction of processing: You can request that your data not be further processed.
• Right to data portability: You can have your data processed by another party.
• Right to object: You can object to data processing.

You will receive a response within 30 days to a request for change. You can also submit a complaint to the Dutch Data Protection Authority.

---

Cookies

Google Analytics
Our website uses Google Analytics to gain insight into the use of the site. We have not allowed Google to use this data for other services.

Third-party cookies
If third parties place cookies via our website, this will be stated in our privacy statement.

---

Changes to the privacy policy

We reserve the right to change this privacy policy. The most recent version can always be found on our website. If changes affect your data processing, we will inform you by email.

---

Contact details

 Rozemarijn Naturalcare
 John F. Kennedystraat 108, 5384 GG, Heesch, Netherlands
 Email: info@rozemarijnnaturalcare.nl
 Phone: +31 653447243
 Website: www.rozemarijn-naturalcare.nl